Refund Policy
Last updated: July 27, 2026
30-day money-back guarantee
We want you to be happy with Farm-Ledger. If you are not satisfied with a paid subscription, you can request a full refund within 30 days of your order date — for any reason.
How to request a refund
Our order process is handled by our reseller and Merchant of Record, Paddle. To request a refund:
- Visit paddle.net, look up your order using the email address you paid with, and request a refund; or
- Email support@farm-ledger.com and we will process it with Paddle on your behalf.
After the 30 days
Beyond the 30-day window, refunds are handled at Paddle's discretion under the Paddle Refund Policy. You can cancel your subscription at any time from your organization settings to stop future renewals; you retain access until the end of the paid period.
Processing time
Approved refunds are issued to the original payment method by Paddle and typically appear within 5–10 business days depending on your bank.
Contact
Questions? Email support@farm-ledger.com.